BAT FIRE & SECURITY

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At North Texas Fire & Security, Inc. dba BAT Fire & Security ("BAT") your privacy is of the utmost importance to us. As a result, we have adopted the following privacy policy regarding how the information you provide to us is used and maintained. This policy does not apply to information regarding or provided by employees or applicants for employment.

This privacy policy also governs information you provide us during your visit to the BAT Website: mybatteam.com (collectively, the “BAT Website”) is used and maintained.

Types of Information We Collect from Customers:
In the course of providing or attempting to provide services to you, BAT may collect certain personal information about you. Personal information is information that identifies you individually (“Personal Information”), including your name, service address, billing address, telephone numbers, electronic mail address, billing information including your bank account or credit card number. social security number, credit score, correspondence and communications records, and the specific products and services you have purchased from BAT. BAT may also collect information regarding our customers that is not individually identifiable (“Non-Personal Information”), such as the percentage of customers that purchase a particular service, the aggregate number of alarm signals received, average customer tenure, customer demographics, and the like.

How We Use the Information That We Collect From Customers:
BAT uses your Personal Information to provide you with information about your account, to provide you the services you have requested, to improve the services BAT provides its customers, and to inform you of additional products and services that we think may be of interest to you. BAT also uses this information and Non-Personal Information in other ways related to our services, including sales, installations, product development, operations, administration, marketing, communications with you, billing and collections. We do not share Personal Information with third parties except that we may store and disclose Personal Information as allowed or required by applicable law, including, without limitation, making disclosures (i) that are necessary or advisable to protect the rights, safety and property of BAT or others, (ii) that are necessary or advisable to conform to legal or regulatory requirements, (iii) to third parties in connection with the performance of services; (iv) to credit bureaus in connection with determining credit scores; and (v) as requested by law enforcement or other emergency agencies. BAT does not sell or lease Personal Information to anyone not affiliated with BAT.

BAT may use Non-Personal Information for various purposes, including but not limited to product development, customer service, marketing and similar purposes. BAT may share Non-Personal Information with third parties.

Our Practices Regarding the Confidentiality and Security of Customer Identification:
BAT has confidentiality and security policies and procedures in place to help protect your Personal Information from unauthorized use or disclosure. All BAT employees are governed by these policies. BAT takes precautions to identify you or your authorized representative when we receive an inquiry regarding your account. BAT also restricts access to your Personal Information to authorized employees and to certain third parties as described above. BAT disposes of your Personal Information and Non-Personal Information in accordance with all applicable law.

Changes:
BAT may revise this Privacy Policy at any time, without prior notice; however, the most current version of the Privacy Policy will always be available to you by clicking on the link at the bottom of the BAT Website. You are encouraged to regularly review this BAT Privacy Policy to ensure that you are aware of any changes.

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